Question 1

What does Straxis do?

Accepted Answer

Straxis is a Canada-led international software development company based in Vancouver. We design and build digital products, applications, automation, and business systems for companies that need reliable execution.

Question 2

How do engagements start?

Accepted Answer

Most projects begin with a discovery conversation, followed by a scoped proposal with clear milestones. Email contact@straxis.net with a short description and we respond within one business day.

Question 3

Do you work with startups and enterprises?

Accepted Answer

Yes. We support early-stage teams building MVPs and established organizations modernizing existing systems. Process and stack adapt to your stage and requirements.

Question 4

Do you offer dedicated teams or staff augmentation?

Accepted Answer

Both. Dedicated teams include Straxis leadership, QA, and process. Staff augmentation embeds senior Straxis engineers inside your existing team structure.

Question 5

How is scope defined?

Accepted Answer

Through discovery: we map workflows, requirements, and constraints, then lock a scope with clear assumptions before committing budget to a full build.

Question 6

Can scope change mid-project?

Accepted Answer

Yes. We deliver in milestones so direction can be adjusted between phases. Significant changes are handled transparently with updated estimates rather than silent scope creep.

Question 7

Do you give honest build-vs-buy advice?

Accepted Answer

Yes. When an off-the-shelf product or a smaller scope is the better choice, we say so — even when that means less custom work for us.

Question 8

How long do projects take?

Accepted Answer

Websites typically run 3–8 weeks, application MVPs 8–16 weeks, and larger platforms longer. We confirm a realistic timeline after discovery.

Question 9

Can you move quickly on urgent work?

Accepted Answer

For well-defined scopes we can start fast. For complex or greenfield work, a short discovery prevents expensive course corrections that would cost more time later.

Question 10

How do you keep delivery on track?

Accepted Answer

Milestone-based delivery, regular demos, and a shared view of progress and blockers — so timelines are managed openly rather than discovered at the end.

Question 11

What do projects typically cost?

Accepted Answer

Typical ranges in CAD: websites $3,500–$15,000, application MVPs $15,000–$45,000, ecommerce and portal systems $10,000–$25,000, automation $2,500–$12,000, and support $300–$1,500/month. See Project Ranges for detail.

Question 12

Are these fixed prices?

Accepted Answer

No. They are typical ranges, not quotes. Final price depends on complexity, integrations, and timeline, confirmed after a short discovery conversation.

Question 13

What are Founding Partner Terms?

Accepted Answer

Founding Partner Terms are available for selected companies ready to move quickly, collaborate closely, and allow Straxis to document the work as a private or anonymized case study.

Question 14

Will our project be kept confidential?

Accepted Answer

Yes. Client work is confidential by default. We are glad to sign an NDA, and we only reference work publicly with explicit permission.

Question 15

How is sensitive data handled?

Accepted Answer

Access is controlled and logged, data is encrypted in transit and at rest, and we design systems to collect only what is needed. Region-pinned hosting is available where residency matters.

Question 16

Do you use our data to train AI models?

Accepted Answer

No. We avoid sending sensitive data to model training and support private deployments when AI features handle confidential content.

Question 17

Do you support systems after launch?

Accepted Answer

Yes. We offer SLA-backed support, monitoring, dependency and security updates, and steady improvements so your product keeps moving after launch day.

Question 18

Can you support software you didn't build?

Accepted Answer

After a technical onboarding audit, yes. We need access, documentation, and a short stabilization period before committing to SLAs.

Question 19

How is support priced?

Accepted Answer

Most clients use a monthly retainer sized to the system and response expectations, typically CAD $300–$1,500/month.

Question 20

Which technologies do you use?

Accepted Answer

TypeScript, React, Next.js, Node.js, Python, Java, Kotlin, PostgreSQL, Firebase, Supabase, AWS, Cloudflare, Docker, n8n, Stripe, Shopify, and modern AI/LLM integrations.

Question 21

How do you choose a stack?

Accepted Answer

Based on your constraints, team, and the problem — not trends. We favor proven tools and explain the trade-offs behind each recommendation.

Question 22

Can you work within our existing stack?

Accepted Answer

Yes. We can take over or extend existing codebases after an architecture and quality audit, and integrate with the tools you already run.

Question 23

Where is your team located?

Accepted Answer

Leadership and our core team are Vancouver-based, with delivery capacity across North America and beyond. We align working hours with your team and stakeholders.

Question 24

Can you work across time zones?

Accepted Answer

Yes. Our Canada-led model is built for international, remote-first collaboration with meaningful overlap during your working day.

Question 25

Can data stay in Canada?

Accepted Answer

Yes. We can architect for Canadian data residency and compliant hosting when your context requires it.

Common questions

Working with Straxis

Project scope

Timelines

Budget ranges

Confidentiality

Support

Technologies

International delivery

Ready to build something that lasts?